Privacy Policy
Website: https://sparshaclothing.com
Business Name: Sparsha Clothing Pvt. Ltd.
Contact Email: admin@sparshaclothing.com
Registered Address: Lalitpur, Nepal
1. Introduction
Sparsha Clothing respects your privacy and is
committed to protecting your personal data. This Privacy Policy outlines what
information we collect, how we use it, and your rights regarding your data when
you visit or make a purchase from our website.
2. Information We Collect
We may collect the following personal information
from you:
a. Information You Provide Directly:
Full name
Phone number
Email address
Shipping and billing address
Payment details (via third-party payment providers)
Account credentials (if you create an account)
b. Automatically Collected Information:
IP address
Browser type and device info
Pages visited and time spent
Cookies (see section below)
c. Other Sources:
If you interact with our social media pages or use
third-party logins (e.g., Google or Facebook), we may receive basic profile
info.
3. How We Use Your Information
We use your data for the following purposes:
To process and deliver your orders
To provide customer service and support
To improve our website functionality and user
experience
To personalize your shopping experience
To send promotional emails (only if you opt-in)
To prevent fraud and ensure website security
4. Cookies
We use cookies and similar tracking tools to:
Save your preferences
Keep you logged in
Remember cart items
Measure site traffic and analytics
You can control cookies through your browser
settings. Some features of the site may not work properly if you disable
cookies.
5. Third-Party Services
We may share your data with trusted third-party
partners only when necessary for services like:
Payment processing: (e.g., Khalti, eSewa, Fonepay
etc)
Delivery partners: for shipping your orders
Analytics tools: like Google Analytics
Email marketing tools: (if used)
We ensure these partners comply with reasonable data
protection standards.
6. Data Retention
We retain your personal data only for as long as
necessary:
Order details: up to 7 years (for legal/tax
compliance)
Account information: until you delete your account
Support inquiries: up to 2 years
Analytics data: anonymized and stored as per tool
provider policies
7. Your Rights
You have the right to:
Access the personal data we hold about you
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communication
To exercise these rights, email us at [Insert Email
Address].
8. Data Security
We take the following steps to secure your data:
SSL encryption for secure browsing and checkout
Secure third-party payment gateways
Limited access to customer data by authorized
personnel only
9. Minors
Our website is not intended for children under the
age of 13. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes
to our practices or legal requirements. We encourage you to review this page
regularly.
11. Contact Information
For any questions, concerns, or requests related to
your data, please contact us:
Email: admin@sparshaclothing.com
Address: Lalitpur, Nepal
Phone: +9779802377670